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4warding Privacy Policy
This policy covers how 4warding.com treats personal
information that we collect and receive through our 4warding.com and its
related web site. Personal information is information about you that is
personally identifiable, such as your name, address, email address, or phone
number, and that is not otherwise publicly available.
Your Personal Information
When you register with us, we ask for your name, mailing
address, telephone numbers, and a security question of your choosing. We
collect, store, and use this personal information to confirm your identity
when you contact us, and to contact you regarding your account. We also
use cookies as described below.
If you do not provide that information accurately, you reduce our ability
to confirm your identity as the account holder. If you feel very strongly
about this matter, we urge you to fill in the security question and answer
(in the Personal Information section of the User's Area) and to remember
the answer. 4warding.com is not liable for any changes made to your account
as a result of our inability to confirm your identity.
Because we do not derive income from advertising, we do not aggregate your
personal information for marketing purposes. However, we may use your data
to determine some basic information about our user base (for example, how
many customers do we have in a particular country.)
We do not sell, loan, lease, give away, share or in any other way make your
personal information or your 4warding.com address available to parties other
than 4warding.com and its related domains, except:
- when you have given us permission (example: to deal with another company
on your behalf);
- when you have violated our Terms of Service,
and misused your 4warding.com account for spam or other prohibited uses;
- in the event of a merger or a transfer of all or substantially all
our assets to a third party, provided that we will notify you before personal
information becomes subject to a different privacy policy; and
- to comply with law or legal process (subpoenas), or to establish or
exercise our legal rights or defend against legal claims.
If your information has been subpoenaed from us, you will be informed unless
we are specifically barred from doing so by the subpoena.
Accessing and Changing Your Account Information
You can access and edit your account information at
any time (in fact, we encourage you to keep this information up to date,
so that we do not we try to call you and find the phone number disconnected).
Your personal information can be edited at the Personal Information section
of the User's Area.
Your account can be canceled at any time by responding to invoices with
\"cancel\", or by contacting our Customer Service staff at cancel@4warding.com.
If you ask us to delete your account, your account will usually be deactivated
and deleted from our user registration database within 1 hour. Please note
that information may remain in back-up storage for some further period of
time.
Security
We have physical, electronic, and procedural safeguards
to protect personal information about you; however we cannot guarantee that
someone won't be able to circumvent these safeguards. These safeguards include,
but are not limited to, mandating password protection for all accounts,
confirming that a request to send personal information or passwords to email
addresses not listed in an account was submitted by a person authorized
to do so for that account, encrypting credit card and password information
within our system, and taking measures to protect our servers, databases
and other system components against intrusions, tampering, and other attacks.
Advertising
We sometimes sell advertising space on part of our websites.
You may sometimes see notices about our own products.
We do not distribute ads by email, either to 4warding.com subscribers
or through our mailing lists. We do not even tell you about our own products,
unless you have asked us to, or there is a change that will affect, or
has affected, your service.
Cookies
We do use cookies. Why? It's the simplest way, technically,
to allow you to use our website. We know that it would be possible to run
the site without cookies, but it is a needless complication. Here's what
our cookies do:
- If you check the box that says \"Remember my username in the future\",
we put a cookie on your machine that does exactly that. It doesn't expire,
because it would be useless if it did.
- If you don't check that box, you will get a cookie once your password
has been authorized. It will authorize your browser to make changes to your
account for up to an hour, at which point it will expire.
We do not issue third-party cookies. You will most likely receive cookies
from one of these domains: 4warding.com and its related domains.
Customer Service and System Maintenance
All messages sent to our customer service department
are saved indefinitely, and become our property. If you contact Customer
Service, we reserve the right to change your account settings or send email
to your account in order to solve the problem. You may also receive test
emails if we detect a problem with your account, even if you have not contacted
us.
Anonymity
4warding.com is not an anonymous remailer. Your forwarding
address may be revealed to your correspondents through bounce messages.
Ownership Issues
All data, including emails, list content, subscriber
lists and any list information disseminated through the 4warding.com or
its related domains services, is the express property of the account owner
and/or the author of a particular message.
List Privacy
We do not make any information about our lists public.
There is no system-wide database of lists. We do not provide listnames to
people making inquiries. All of our privacy policies apply to your list
subscribers as well as yourself.
Information We Store
We do not store 4warding.com messages coming through
our servers. Once we receive a message, we immediately attempt to process
it, and send it to your forwarding address. We will keep that message in
the following cases:
- There is a problem with your forwarding address. We will attempt to
resend the message for a maximum of 5 days.
- You have set your email or spam filters to discard the message. We
will keep the message for 2 weeks, in case you discarded something you wanted.
Discards may also be used to tune the spam filters.
- List messages are kept for up to 3 months, or up to 50 messages, whichever
is higher, in order to provide a thorough archive for debugging problems.
Children
Children under the age of 13 are not eligible to hold
4warding.com accounts and should not submit any personal information to
us.
Changes to the Policy
We reserve the right to update this privacy policy.
If there are material changes, we will either notify you via e-mail or post
notification prominently on our web site prior to implementing the changes.
If you would like to receive notice via email, please go to the Personal
Information section of the User's Area, and specify that you would like
to receive announcements from us.
Contact Us
If you have any questions about our privacy policy,
or there are any categories that you think we haven't covered, please let
us know. We have tried to be as comprehensive as possible, but we'd like
to know if we've missed anything. You can contact us through our website, via email to help08@4warding.com, or send us paper mail
at
4warding.com, Inc.
1029 Belvedere Ln, Suite 100
San Jose, CA 95129
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