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FAQ   
General
0. What is 4warding.com and how does it work?
1. How to create an Account?
2. Logging In
3. Passwords
4. Terms & Conditions
5. Privacy Policy
6. Closing an Account
7. Logging Out
8. Forgot Your Password?
9. Anti-Spam Policy
10. Payments
Alias
11. What is base name?
12. Create and delete aliases
Destination emails
13. What is destination emails?
14. How to create and delete destination emails?
Hide-me Feature
15. What is Hide-me reply?
16. How to turn on and off Hide-me?
17. How to use Hide-me feature?
Spam scores
18. What is Spam scores?
19. Where can we see spam scores?
20. How to turn on and off spam scores?
Email Rules
21. What is email rules?
22. How to set email rules?
23. How to enable and disable email rules?
Stats Reports
24. What is stats reports?
25. How to display stats reports?
Payment
26. What kind of payment do we accept?
27. How to pay the payment?
Payment History
28. What is payment history?
29. How to display payment history?
Help
30. How to contact with us?
31. How to report a bug?
0. What is 4warding.com and how does it work?
4warding.com is built around the idea of an endless supply of disposable e-mail addresses that you can give to anyone. E-mails they send to the alias that you gave them are automatically forwarded to your existing e-mail account. (no need to separately check a dozen e-mail accounts if you give out a dozen aliases!).

4warding.com provides you with a virtually endless supply of disposable email addresses (we call the aliases) for you to pass out to anyone you want. All of them will forward to your existing email account, and you decide just how many emails you want to be able to receive on each. If you're getting overwhelmed by junk mail on an alias, just delete it and create a new alias; 4warding.com will reject any future email sent to that expired address with an "Invalid Email Address" error message - and even if it gets sold and resold a hundred times, the spammers still don't have your real email address and their database will be polluted with email addresses that do not exist.

4warding.com's disposable email addresses ( or aliases ) are made by base name and key name. see What is base name?
1. How to create an Account?
To create an account, you must choose an account name and password.

Your account name and password provide confidentiality and are required to gain access to your 4warding account.

When you choose an account name, also called a user name or login name, it includes base name and key name, remember that you will be using these names for years to come, so it is important that you select a base name that you feel really comfortable with. The first character in your base name must be a letter, not a number. Here are examples of valid usernames.

Acceptable User Names
john-1@4warding.com
john_doe-1@4warding.com
jdoe312-1@4warding.com

The password guarantees confidentiality, so keep it private at all times. The password can be changed by the member at any time, and you should do this from time to time to keep your account secure. When you do choose such as real words, names, dates, your postal code etc., because they are too easily determined by unscrupulous individuals. For this reason, and symbols works the best, and it should contain at least 6 characters (maximum 13).

Sign up For A 4warding Account

  1. Click the "Sign Up Now!" link on the right side of the home page.
  2. Read through our Terms and Conditions, they contain important information about your duties as an account holder, it is your responsibility to abide by these policies at all times.
  3. Enter your destination email and select your base name and key names.
  4. Enter your registration information you will by submitting your first and last names, an account name, and a password and other important information needed to obtain your account. Please do not forget your password, your password allows you access into your account.
  5. Should you ever forget your password, you can retrieve it via password retrieval section located on the home page.
2. Logging In
On 4warding.com home page, enter one of your alias addresses and password, then click "Sign In" button to log in. After you successfully sign in, you can use the menu links on the left panel to manage aliases and emails. You can also read email reports on your email activities.
3. Passwords
Password is required to gain access to your 4warding. com account. During your registering your 4warding.com account, you have setup a password. This password should be kept private at all times, and is used to sign into 4warding.com for authentication. If you would like to change your password, after you sign in, you can click on the "Change Password" link on left panel to change your password, by providing existing and new passwords.
4. Terms & Conditions
4warding.com provides its FREE service to you (user), subject to the Terms of Service ("TOS"). As a user on the 4warding.com system, you are required to honor all the terms and conditions.
5. Privacy Policy
This policy covers how 4warding.com treats personal information that we collect and receive through our 4warding.com and its related web site. As a user on the 4warding.com system, you should read and understand this policy.
6. Closing an Account
If you would like to close your 4warding account, please send your request to support@4warding.com. We will process your request after verification.
7. Logging Out
After you sign in, if you like to sign out, you can click "Sign Out" link on the top right of your page. This allows you to close your working session and smoothly log out from 4warding.com.
8. Forgot Your Password?
Should you forget your password, click "Forgot your password?" link on the home page, fill in your contact email, and 4warding.com will send out your password information to your contact email address.
9. Anti-Spam Policy
We have zero tolerance towards any kinds of spamming activities. Spam (unsolicited commercial e-mail) is an email message that you send to someone when they did not ask for it. One of our priority responsibility is to protect the privacy of our users and to create a better Email Forwarding service in general. If you spam, your 4warding. com account will be terminated, your aliases will be wiped clean from our system, and you will be forever banned from 4warding.com.
10. Payments
This does not apply to our service. The service at 4warding.com is FREE, so we do not collect any payment from our users.
11. What is base name?
A base name that will serves as the root of all your 4warding.com's disposable email addresses. Base name plus your key name will be your 4warding.com's email address.

Your 4warding.com disposable email address = your base name-your key name@4warding.com

By creating disposable email addresses and providing them instead of your destination email, you will protect your primary destination email address.

If your 4warding.com disposable email account receives many spams, you can delete this disposable email account and create a new key name. You will no longer receive spams, and your primary destination email account remains unaffected.
12. Create and delete aliases
After you sign in, you can click on "Alias" link on left panel to list and modify your aliases. To create an additional alias, click on "Select Additional Aliases", which will display additional alias for you to fill in the key name. To delete an existing alias, select the "Delete" checkbox, which removes the alias from the list. After you have done all your changes, you can click on "Save Changes" to permanently save your changes onto the system.
13. What is destination emails?
Your destination email (YDE) is the email address where 4warding.com should forward your email to. You can have more than one destination email to store multiple copies of your emails. You can also use Email Filter to setup and distribute your destination emails based on email rules.
14. How to create and delete destination emails?
After you sign in, you can click on Email Forwarding link on left panel to list and modify your destination emails. To create an additional destination email, click on "Add More Addresses", which will display additional text box for you to enter an email address. To delete an existing destination email, just clear and empty the email address. After you have done all your changes, you can click on "Save Changes" to permanently save your changes onto the system.
15. What is Hide-me reply?
Coming soon! This is a great feature to allow our users to reply to their forwarded emails by not exposing their destination emails. This feature is currently under development.
16. How to turn on and off Hide-me?
Coming soon! Once Hide-me feature is available to our users, we will provide the capability to turn on and off this feature, per alias based.
17. How to use Hide-me feature?
Coming soon! Once Hide-me feature is available to our users, we will provide instructions and examples on how to effectively use this feature.
18. What is Spam scores?
The Spam Protection system performs spam detection and produce a Spam Scores on messages. It takes a probabilistic, score-based approach to classifying messages. Using score 10 as the spam required score (REQD), the spam score is represented as SCORE/REQD, to show you how much spamming weight of the message you have received.
19. Where can we see spam scores?
If you turn on "Spam Score" for an alias, all emails forwarded through this alias will have their subjects prefixed with the spam score in the format of [SCORE/REQD], where REQD is the score required to be categorized as a spam, SCORE is the spam score of the email. This generally gives you an idea of how clean your emails are from different sources.
20. How to turn on and off spam scores?
After you sign in, you can click on "Alias" link on left panel to list and modify your aliases, and each alias has a spam score checkbox. The default of this checkbox is turned off. To turn on spam score for an alias, select the checkbox. To turn it off, clear the checkbox. After you have done all your changes, you can click on "Save Changes" to permanantly save your changes onto the system.
21. What is email rules?
Email rules are mainly used for email distribution. An email rule is a conditional filter to check to determine which destination email address to forward your email to. For example, you can setup your email rules to have all emails sent to your alias-1 be forwarded to your destination email address 1, and all emails to your alias-2 be forwarded to your destination email address 2, etc. You can also discard the email based on the rules. The current email rules can be filtered based on From Address, To Address, and Subject.
22. How to set email rules?
After you sign in, you can click on "Email Filter" link on left panel to list and modify your email rules. To add an email rule, click on "Add Additional Conditions to Rule Group", which will display additional rule for you to set it up. You can specify up to 20 conditions in all. After you have done all your changes, you can click on "Save Changes" to permanently save your changes onto the system.
23. How to enable and disable email rules?
After you sign in, you can click on "Email Filter" link on left panel to list and modify your email rules, and a "Status" pull down box will show you the current status. To disable the email rules, choose "Inactive" from the pull down. To delete your email rules, choose "Delete" from the pull down. To activate your email rules, choose "Active" from the pull down. After you have done all your changes, you can click on "Save Changes" to permanently save your changes onto the system.
24. What is stats reports?
Stats report is your email counting reports. The reports show you the total number of emails successfully delivered to you in the past 24 hours, 7 days, or 30 days. It is designed to provide a picture of your email traffic through 4warding.com.
25. How to display stats reports?
After you sign in, you can click on "Email Report" link on left panel to select and display your email reports. Select 24 hours, 7 days, or 30 days from the pull down, and click on "Show New Report" to show the report. It will display the number of emails delivered to you through 4warding.com in the selected period of time.
26. What kind of payment do we accept?
This does not apply to our service. The service at 4warding.com is FREE, so we do not collect any payment from our users.
27. How to pay the payment?
This does not apply to our service. The service at 4warding.com is FREE, so we do not collect any payment from our users.
28. What is payment history?
This does not apply to our service. The service at 4warding.com is FREE, so we do not collect any payment from our users.
29. How to display payment history?
This does not apply to our service. The service at 4warding.com is FREE, so we do not collect any payment from our users.
30. How to contact with us?
Please reference the "Contact Us" page, which provides contact information for various purposes.
31. How to report a bug?
Should you find a bug, please kindly send email to support@4warding.com to describe the bug. We appreciate your help in making 4warding. com the best forwarding service on the net!


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